HOW DO I CHANGE THE NAME ON THE CLAIM?
NAME CHANGE DUE TO MARRIAGE, DIVORCE OR COURT ORDER
A copy of your marriage license, divorce decree or court order is required for a name change.
You can submit the documentation via email at: [email protected]. In your email, put ‘Name Change’ in the subject line. In the body of the email, provide the NoticeID, name and address of the original creditor on the letter you received. Also provide the new name, address, and phone number that you would like on future correspondences. Alternatively, you can submit the required documents by mail to: RFLI Name Changes, c/o Administrator, PO Box 23650, Jacksonville, FL 32241.
NAME CHANGE DUE TO DEATH
Two documents are required for a name change due to a deceased payee. They are: 1) A Copy of the death certificate, and 2) Documentation showing that the new payee is the legal beneficiary – this could be a will, estate documentation, etc. The documentation will be reviewed when received. We may reach out to you with additional questions, if necessary.
You can submit these documents via email at: [email protected]. Please put ‘Name Change’ in the subject line. In the body of the email, please provide the NoticeID, name, and address of the original creditor on the letter you received. Also provide the new name, address, and phone number that you would like on future correspondences. Alternatively, you can submit the required documents by mail to: RFLI Name Changes, c/o Administrator, PO Box 23650, Jacksonville, FL 32241.
COMPANY NAME CHANGE (ACQUISITION, DISSOLUTION, SUCCESSION, ETC.)
Please provide any documentation that shows the proper succession from the name provided on the letter and the name to which you would like it changed.
You can submit these documents via email at: [email protected]. Please put ‘Name Change’ in the subject line. In the body of the email, please provide the NoticeID, name, and address of the original creditor on the letter you received. Also provide the new name, address, and phone number that you would like on future correspondences. Alternatively, you can submit the required documents by mail to: RFLI Name Changes, c/o Administrator, PO Box 23650, Jacksonville, FL 32241.